Senior Account Manager

Snr Account Manager job summary

This is an exciting opportunity to join Coolr as we embark on our next exciting stage of growth. We were the first Workplace by Facebook partner in EMEA, have delivered the most liked tweet by a brand of all time and already won Digital Agency of the Year.  Not bad for our first year of business! And we’re just getting started…We want to work with the best in the business to help grow our agency and we are excited to be talking to you about a role.

The role

We are seeking an amazing Senior Account Manager to join the team. The role will cover various account management aspects including pitching new client programmes, delivering existing social campaigns and upselling to existing clients. You will act as a key liaison between the client and the internal Coolr teams to deliver world-class social media programmes. You will be detail-orientated – ensuring all work is delivered on time and on budget without ever compromising on quality or creativity. You will help build and direct the client’s communication campaigns ensuring their objectives are met and expectations are exceeded. You will be solutions focused in approach and bring creative thinking to problem solving. You will manage the day to day social media programmes – ensuring a high quality of output and that everything happens on time and on budget.

Location: You will be based in Central London – but may be expected to travel as part of the role and occasionally work from client offices during projects.
Experience:   Minimum 4 years agency experience.
Salary: Competitive. Based on experience.

Key skills

• Project Management – you will comfortable delivering projects in full covering developing timelines, budget management, documentation and delivering against briefs – with a high attention to detail.
• Presentations – writing and delivering presentations to clients. You will be strong at reporting campaigns to clients and comfortable presenting.
• Financial – comfortable working with and managing day-to-day budgets.
• Charismatic and social – you will build strong relationships with clients to build a position of trust and will help motivate the internal Coolr team.
• Managing of third party production partners and suppliers – you will manage, track and negotiate with suppliers and partners to ensure we are delivering the best work possible in an entrepreneurial manner.
• Ability to handle multiple clients and prioritise your time and internal resource based on requirement.
• Have a good knowledge of popular culture and social media news and updates.

Other

• New Business – you will be expected to assist with the agency new business efforts including preparing materials for pitches and attending pitch meetings. Part of this remit will include upselling products and services to existing clients.
• You will be expected to contribute and help out with other aspects across the business – as is often the nature within a start-up.

General skills

• Ability to communicate effectively at all levels, with strong written and verbal communication skills.
• Ability to both work as part of a team and independently.
• Strong organisational, administrative and time management skills and excellent attention to detail.
• Computer literate with a sound understanding of Microsoft Office including excel, word, powerpoint – and Workplace!
• A can-do attitude and willing to go the extra mile to deliver on objectives.

Our culture

We are one team. Regardless of what you work on at the agency, we help and support each other on everything. Our goal is to turn our clients into Rockstars by creating ground-breaking, award-winning and impactful campaigns for them. The team culture is to go above and beyond and push out of our comfort zones to strive for excellence. Social media doesn’t happen exclusively between 9-5 on Monday-Friday – so we flex around that. If you’re after a traditional role, we may not be right for you. We are a young and hungry business with the motivation to succeed - and we want people who want to be achieve the best things in their career. We work hard. We play hard. And we celebrate the wins – no matter how big or small. It’s fun, sometimes crazy and we’re growing fast…

Come join us jobs@wearecoolr.com